STAFF 2004

Frequencies

**Notes**
Output Created		14-APR-2004 10:45:47
Comments
Input	Data	F:\Standard Reports and Surveys\SURVEYS\Staff\Spring 2004\staff04j.sav
	Filter	<none>
	Weight	<none>
	Split File	<none>
	N of Rows in Working Data File	225
Missing Value Handling	Definition of Missing	User-defined missing values are treated as missing.
Missing Value Handling	Cases Used	Statistics are based on all cases with valid data.
Syntax		FREQUENCIES VARIABLES=i1 i2 i3 i4 i5 ii1 ii2 ii3 ii4 ii5 ii6 ii7 ii8 ii9 ii10 ii11 ii12 ii13 ii14 ii15 ii16 ii17 ii18 ii19 ii20 ii21 iii1 iii2a iii2b iii2c iii2d iii2e iii3 iii4 iii5 iii6 iii7 iii8 iii9 iii10 iii11 iv1 iv2 iv3 iv4 iv5 iv6 iv7 iv8 iv9 iv10 iv11 iv12 iv13 iv14 iv15 v1 v2 v3 v4 v5 v6 v7 vi1 vi2 vi3 vi4 vi5 vi6 vi7 vi8 vi9 vi10 vi11 vi12 vi13 vi14 vi15 vi16 vi17 vi18 vi19 vi20 vi21 vi22 vi23 vi24 vi25 vi26 vi27 vi28 vi29 vi30 vi31 vi32 vi33 vi34 vi35 vi36 vi37 vi38 vi39 vi40 vi41 vi42 vi43 vi44 vi45 vi46 vi47 vi48 vi49 vi50 vi51 vi52 vi53 /ORDER= ANALYSIS .
Resources	Total Values Allowed	149796
Resources	Elapsed Time	0:00:00.95

***Statistics***
		I.1 Gender.	I.2 My position is classified as.	I.3 Full Time/ Part Time.	I.4 Division of Employment.	I.5 Years at GC&SU.	II.1 My job makes good use of my skills and abilities.	II.2 Career advancement is possible here when openings occur.	II.3 Job promotions in GC&SU are fair and objective.	II.4 There is good cooperation among the members of my work group.	II.5 I am treated fairly.	II.6 I am treated with respect.	II.7 My salary and benefits are satisfactory for my responsibilities.	II.8 My salary is competitive with comparable jobs at other institutions.	II.9 Compared to similar institutions I am satisfied with my benefits package.	II.10 My immediate supervisor is helpful.	II.11 I feel I have job security.	II.12 My ideas/concerns are given appropriate attention.	II.13 My supervisor keeps me informed of information that impacts me.	II.14 I have adequate input into planning and budgeting.	II.15 I am encouraged to make some practical use of available computer resources.	II.16 Staff have access to computer skill development.	II.17 I have taken advantage of staff development opportunities offered.	II.18 I know and understand the criteria against which my performance is evaluated.	II.19 My annual evaluation contains appropriate suggestions for improvement.	II.20 My job description describes the terms and conditions of employment along with my salary for such employment.	II.21 I would proudly recommend GC&SU as a good place to work to friends or relatives.	III.1 The physical resources in my area are adequate and appropriate to fulfill the statement of purpose of the institution.	III.2a Supplies and equipment are adequate to perform my duties such as Copiers.	III.2b Supplies and equipment are adequate to perform my duties such as Computer equipment.	III.2c Supplies and equipment are adequate to perform my duties such as Appropriate furniture.	III.2d Supplies and equipment are adequate to perform my duties such as Fax machine.	III.2e Supplies and equipment are adequate to perform my duties such as Office supplies.	III.3 My office space meets my needs.	III.4 Assistance is available in using library resources/services.	III.5 Copiers are provided where most needed.	III.6 Copiers are serviced as needed.	III.7 Staff have access to appropriate software.	III.8 The university telephone system is satisfactory.	III.9 I have adequate secretarial or clerical help.	III.10 Lines of communication are effective.	III.11 I understand the procedure to have maintenance provided.	IV.1 New faculty/staff are made to feel welcome at the university.	IV.2 Students are made to feel welcome at the university.	IV.3 The university embodies a sense of a shared community.	IV.4 The values espoused by the university are highly visible within the university community.	IV.5 I feel the university is living up to expectations espoused in the university mission.	IV.6 The university engages in continuous study, analysis, and appraisal of its purposes, policies, procedures, and programs.	IV.7 Georgia College & State University has a comprehensive approach to evaluation of activities and plans for improvement of its program(s).	IV.8 The university has adequate procedures for planning.	IV.9 The university has adequate procedures for evaluation.	IV.10 The institution encourages participation in decision making, policymaking, etc.	IV.11 The physical environment contributes to an atmosphere for effective work.	IV.12 Facilities are adequately maintained.	IV.13 The current security measures are adequate for my area.	IV.14 The university provides adequate support services for students.	IV.15 Support Services are adequately comprehensive to address and respond to the diverse needs of students.	V.1The President is doing a good job of leading the organization.	V.2 The administrators in my area care about the employee's well being.	V.3 The administrators in my area are trying to improve the organization.	V.4 The administrators in my area keep people well informed.	V.5 I have confidence in the administrators in my area fairness/honesty.	V.6 My Department administrators are doing a good job of leading the department.	V.7 Other employees have confidence in the administrators in my area.	VI.1 Center for Student Success.	VI.2 Career Center.	VI.3 Honors Program.	VI.4 International Education.	VI.5 Academic Assistant.	VI.6 Extended University Research & Graduate Services.	VI.7 Office of Experiential Learning.	VI.8 Academic Affairs.	VI.9 Electronic Instructional Services.	VI.10 Admissions.	VI.11 Financial Aid.	VI.12 Registrar's Office.	VI.13 Campus Computer Support Services.	VI.14 Administrative Computing Services.	VI.15 Networking Services.	VI.16 Institutional Planning & Policy Analysis.	VI.17 Library Services.	VI.18 Equipment Circulation .	VI.19 Multimedia Lab/Service Bureau.	VI.20 University Relations.	VI.21 Administrative Services.	VI.22 Environmental Health/Occupational Safety.	VI.23 Mail Services.	VI.24 Printing Services.	VI.25 Property Management.	VI.26 Purchasing.	VI.27 Physical Plant.	VI.28 Building Maintenance.	VI.29 Custodial Services.	VI.30 Grounds Maintenance.	VI.31 Accounting.	VI.32 Bookstores.	VI.33 Business Office.	VI.34 Chick-fil-a.	VI.35 Dining Services-catering.	VI.36 Dining Services-facilities (Cross Roads).	VI.37 Dining Services-food (Cross Roads).	VI.38 Budget Office.	VI.39 Human Resources.	VI.40 Payroll.	VI.41 Training.	VI.42 Department of Public Safety.	VI.43 Counseling Services.	VI.44 Office of Multicultural Affairs.	VI.45 University Housing.	VI.46 Disabled Student Services.	VI.47 Student Activities.	VI.48 GC&SU Foundation.	VI.49 Alumni Office.	VI.50 Development (Fundraising).	VI.51 Legal Affairs.	VI.52 Athletics.	VI.53 Central Receiving.
N	Valid	202	176	187	179	191	220	213	209	222	223	222	219	208	215	222	222	222	220	197	213	211	197	215	201	211	221	192	190	189	186	186	187	181	148	178	170	183	192	169	192	194	212	207	212	204	207	197	191	186	190	198	207	210	205	182	179	182	211	212	214	204	205	195	124	122	110	119	109	116	114	142	126	149	149	149	166	157	161	129	124	104	100	150	146	132	184	174	150	159	194	186	199	190	160	163	171	164	161	137	139	145	195	204	169	190	118	120	154	109	142	131	127	116	123	148	168
N	Missing	23	49	38	46	34	5	12	16	3	2	3	6	17	10	3	3	3	5	28	12	14	28	10	24	14	4	33	35	36	39	39	38	44	77	47	55	42	33	56	33	31	13	18	13	21	18	28	34	39	35	27	18	15	20	43	46	43	14	13	11	21	20	30	101	103	115	106	116	109	111	83	99	76	76	76	59	68	64	96	101	121	125	75	79	93	41	51	75	66	31	39	26	35	65	62	54	61	64	88	86	80	30	21	56	35	107	105	71	116	83	94	98	109	102	77	57

Frequency Table

**I.1 Gender.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	female	122	54.2	60.4	60.4
	male	80	35.6	39.6	100.0
	Total	202	89.8	100.0
Missing	System	23	10.2
Total		225	100.0

**I.2 My position is classified as.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	maintenance	47	20.9	26.7	26.7
	clerical	47	20.9	26.7	53.4
	technical	7	3.1	4.0	57.4
	professional staff	75	33.3	42.6	100.0
	Total	176	78.2	100.0
Missing	System	49	21.8
Total		225	100.0

**I.3 Full Time/ Part Time.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	full-time	180	80.0	96.3	96.3
	part-time	3	1.3	1.6	97.9
	3	3	1.3	1.6	99.5
	4	1	.4	.5	100.0
	Total	187	83.1	100.0
Missing	System	38	16.9
Total		225	100.0

**I.4 Division of Employment.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Division of Academic Affairs	30	13.3	16.8	16.8
	Division of Student Affairs	14	6.2	7.8	24.6
	Division of Business and Finance and Plant Operations	90	40.0	50.3	74.9
	Division of University Advancement	5	2.2	2.8	77.7
	Division of Enrollment Services	23	10.2	12.8	90.5
	Other	17	7.6	9.5	100.0
	Total	179	79.6	100.0
Missing	System	46	20.4
Total		225	100.0

**I.5 Years at GC&SU.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	less than 5	94	41.8	49.2	49.2
	5-10 years	44	19.6	23.0	72.3
	11-20	32	14.2	16.8	89.0
	more than 20	18	8.0	9.4	98.4
	5	3	1.3	1.6	100.0
	Total	191	84.9	100.0
Missing	System	34	15.1
Total		225	100.0

**II.1 My job makes good use of my skills and abilities.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	7	3.1	3.2	3.2
	Disagree	20	8.9	9.1	12.3
	Neutral	21	9.3	9.5	21.8
	Agree	115	51.1	52.3	74.1
	Strongly Agree	57	25.3	25.9	100.0
	Total	220	97.8	100.0
Missing	System	5	2.2
Total		225	100.0

**II.2 Career advancement is possible here when openings occur.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	18	8.0	8.5	8.5
	Disagree	39	17.3	18.3	26.8
	Neutral	46	20.4	21.6	48.4
	Agree	87	38.7	40.8	89.2
	Strongly Agree	23	10.2	10.8	100.0
	Total	213	94.7	100.0
Missing	System	12	5.3
Total		225	100.0

**II.3 Job promotions in GC&SU are fair and objective.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	23	10.2	11.0	11.0
	Disagree	38	16.9	18.2	29.2
	Neutral	65	28.9	31.1	60.3
	Agree	71	31.6	34.0	94.3
	Strongly Agree	12	5.3	5.7	100.0
	Total	209	92.9	100.0
Missing	System	16	7.1
Total		225	100.0

**II.4 There is good cooperation among the members of my work group.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	10	4.4	4.5	4.5
	Disagree	22	9.8	9.9	14.4
	Neutral	25	11.1	11.3	25.7
	Agree	100	44.4	45.0	70.7
	Strongly Agree	65	28.9	29.3	100.0
	Total	222	98.7	100.0
Missing	System	3	1.3
Total		225	100.0

**II.5 I am treated fairly.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	12	5.3	5.4	5.4
	Disagree	14	6.2	6.3	11.7
	Neutral	28	12.4	12.6	24.2
	Agree	115	51.1	51.6	75.8
	Strongly Agree	54	24.0	24.2	100.0
	Total	223	99.1	100.0
Missing	System	2	.9
Total		225	100.0

**II.6 I am treated with respect.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	8	3.6	3.6	3.6
	Disagree	19	8.4	8.6	12.2
	Neutral	20	8.9	9.0	21.2
	Agree	117	52.0	52.7	73.9
	Strongly Agree	58	25.8	26.1	100.0
	Total	222	98.7	100.0
Missing	System	3	1.3
Total		225	100.0

**II.7 My salary and benefits are satisfactory for my responsibilities.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	61	27.1	27.9	27.9
	Disagree	69	30.7	31.5	59.4
	Neutral	33	14.7	15.1	74.4
	Agree	49	21.8	22.4	96.8
	Strongly Agree	7	3.1	3.2	100.0
	Total	219	97.3	100.0
Missing	System	6	2.7
Total		225	100.0

**II.8 My salary is competitive with comparable jobs at other institutions.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	64	28.4	30.8	30.8
	Disagree	68	30.2	32.7	63.5
	Neutral	37	16.4	17.8	81.3
	Agree	33	14.7	15.9	97.1
	Strongly Agree	6	2.7	2.9	100.0
	Total	208	92.4	100.0
Missing	System	17	7.6
Total		225	100.0

**II.9 Compared to similar institutions I am satisfied with my benefits package.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	11	4.9	5.1	5.1
	Disagree	18	8.0	8.4	13.5
	Neutral	46	20.4	21.4	34.9
	Agree	112	49.8	52.1	87.0
	Strongly Agree	28	12.4	13.0	100.0
	Total	215	95.6	100.0
Missing	System	10	4.4
Total		225	100.0

**II.10 My immediate supervisor is helpful.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	6	2.7	2.7	2.7
	Disagree	20	8.9	9.0	11.7
	Neutral	25	11.1	11.3	23.0
	Agree	91	40.4	41.0	64.0
	Strongly Agree	80	35.6	36.0	100.0
	Total	222	98.7	100.0
Missing	System	3	1.3
Total		225	100.0

**II.11 I feel I have job security.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	6	2.7	2.7	2.7
	Disagree	26	11.6	11.7	14.4
	Neutral	36	16.0	16.2	30.6
	Agree	114	50.7	51.4	82.0
	Strongly Agree	40	17.8	18.0	100.0
	Total	222	98.7	100.0
Missing	System	3	1.3
Total		225	100.0

**II.12 My ideas/concerns are given appropriate attention.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	7	3.1	3.2	3.2
	Disagree	21	9.3	9.5	12.6
	Neutral	40	17.8	18.0	30.6
	Agree	123	54.7	55.4	86.0
	Strongly Agree	31	13.8	14.0	100.0
	Total	222	98.7	100.0
Missing	System	3	1.3
Total		225	100.0

**II.13 My supervisor keeps me informed of information that impacts me.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	14	6.2	6.4	6.4
	Disagree	24	10.7	10.9	17.3
	Neutral	32	14.2	14.5	31.8
	Agree	93	41.3	42.3	74.1
	Strongly Agree	57	25.3	25.9	100.0
	Total	220	97.8	100.0
Missing	System	5	2.2
Total		225	100.0

**II.14 I have adequate input into planning and budgeting.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	24	10.7	12.2	12.2
	Disagree	37	16.4	18.8	31.0
	Neutral	51	22.7	25.9	56.9
	Agree	62	27.6	31.5	88.3
	Strongly Agree	23	10.2	11.7	100.0
	Total	197	87.6	100.0
Missing	System	28	12.4
Total		225	100.0

**II.15 I am encouraged to make some practical use of available computer resources.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	3	1.3	1.4	1.4
	Disagree	14	6.2	6.6	8.0
	Neutral	49	21.8	23.0	31.0
	Agree	103	45.8	48.4	79.3
	Strongly Agree	44	19.6	20.7	100.0
	Total	213	94.7	100.0
Missing	System	12	5.3
Total		225	100.0

**II.16 Staff have access to computer skill development.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	3	1.3	1.4	1.4
	Disagree	17	7.6	8.1	9.5
	Neutral	37	16.4	17.5	27.0
	Agree	120	53.3	56.9	83.9
	Strongly Agree	34	15.1	16.1	100.0
	Total	211	93.8	100.0
Missing	System	14	6.2
Total		225	100.0

**II.17 I have taken advantage of staff development opportunities offered.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	2	.9	1.0	1.0
	Disagree	23	10.2	11.7	12.7
	Neutral	56	24.9	28.4	41.1
	Agree	86	38.2	43.7	84.8
	Strongly Agree	29	12.9	14.7	99.5
	43	1	.4	.5	100.0
	Total	197	87.6	100.0
Missing	System	28	12.4
Total		225	100.0

**II.18 I know and understand the criteria against which my performance is evaluated.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	14	6.2	6.5	6.5
	Disagree	25	11.1	11.6	18.1
	Neutral	32	14.2	14.9	33.0
	Agree	117	52.0	54.4	87.4
	Strongly Agree	27	12.0	12.6	100.0
	Total	215	95.6	100.0
Missing	System	10	4.4
Total		225	100.0

**II.19 My annual evaluation contains appropriate suggestions for improvement.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	17	7.6	8.5	8.5
	Disagree	22	9.8	10.9	19.4
	Neutral	60	26.7	29.9	49.3
	Agree	85	37.8	42.3	91.5
	Strongly Agree	17	7.6	8.5	100.0
	Total	201	89.3	100.0
Missing	System	24	10.7
Total		225	100.0

**II.20 My job description describes the terms and conditions of employment along with my salary for such employment.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	25	11.1	11.8	11.8
	Disagree	33	14.7	15.6	27.5
	Neutral	46	20.4	21.8	49.3
	Agree	91	40.4	43.1	92.4
	Strongly Agree	16	7.1	7.6	100.0
	Total	211	93.8	100.0
Missing	System	14	6.2
Total		225	100.0

**II.21 I would proudly recommend GC&SU as a good place to work to friends or relatives.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	9	4.0	4.1	4.1
	Disagree	18	8.0	8.1	12.2
	Neutral	32	14.2	14.5	26.7
	Agree	112	49.8	50.7	77.4
	Strongly Agree	50	22.2	22.6	100.0
	Total	221	98.2	100.0
Missing	System	4	1.8
Total		225	100.0

**III.1 The physical resources in my area are adequate and appropriate to fulfill the statement of purpose of the institution.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	5	2.2	2.6	2.6
	Disagree	12	5.3	6.3	8.9
	Neutral	38	16.9	19.8	28.6
	Agree	110	48.9	57.3	85.9
	Strongly Agree	27	12.0	14.1	100.0
	Total	192	85.3	100.0
Missing	System	33	14.7
Total		225	100.0

**III.2a Supplies and equipment are adequate to perform my duties such as Copiers.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	4	1.8	2.1	2.1
	Disagree	6	2.7	3.2	5.3
	Neutral	17	7.6	8.9	14.2
	Agree	120	53.3	63.2	77.4
	Strongly Agree	43	19.1	22.6	100.0
	Total	190	84.4	100.0
Missing	System	35	15.6
Total		225	100.0

**III.2b Supplies and equipment are adequate to perform my duties such as Computer equipment.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	5	2.2	2.6	2.6
	Disagree	5	2.2	2.6	5.3
	Neutral	16	7.1	8.5	13.8
	Agree	115	51.1	60.8	74.6
	Strongly Agree	48	21.3	25.4	100.0
	Total	189	84.0	100.0
Missing	System	36	16.0
Total		225	100.0

**III.2c Supplies and equipment are adequate to perform my duties such as Appropriate furniture.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	3	1.3	1.6	1.6
	Disagree	9	4.0	4.8	6.5
	Neutral	20	8.9	10.8	17.2
	Agree	113	50.2	60.8	78.0
	Strongly Agree	41	18.2	22.0	100.0
	Total	186	82.7	100.0
Missing	System	39	17.3
Total		225	100.0

**III.2d Supplies and equipment are adequate to perform my duties such as Fax machine.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	5	2.2	2.7	2.7
	Disagree	4	1.8	2.2	4.8
	Neutral	15	6.7	8.1	12.9
	Agree	118	52.4	63.4	76.3
	Strongly Agree	44	19.6	23.7	100.0
	Total	186	82.7	100.0
Missing	System	39	17.3
Total		225	100.0

**III.2e Supplies and equipment are adequate to perform my duties such as Office supplies.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	2	.9	1.1	1.1
	Disagree	7	3.1	3.7	4.8
	Neutral	16	7.1	8.6	13.4
	Agree	118	52.4	63.1	76.5
	Strongly Agree	44	19.6	23.5	100.0
	Total	187	83.1	100.0
Missing	System	38	16.9
Total		225	100.0

**III.3 My office space meets my needs.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	3	1.3	1.7	1.7
	Disagree	13	5.8	7.2	8.8
	Neutral	21	9.3	11.6	20.4
	Agree	106	47.1	58.6	79.0
	Strongly Agree	38	16.9	21.0	100.0
	Total	181	80.4	100.0
Missing	System	44	19.6
Total		225	100.0

**III.4 Assistance is available in using library resources/services.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	2	.9	1.4	1.4
	Disagree	7	3.1	4.7	6.1
	Neutral	51	22.7	34.5	40.5
	Agree	71	31.6	48.0	88.5
	Strongly Agree	17	7.6	11.5	100.0
	Total	148	65.8	100.0
Missing	System	77	34.2
Total		225	100.0

**III.5 Copiers are provided where most needed.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	4	1.8	2.2	2.2
	Disagree	6	2.7	3.4	5.6
	Neutral	34	15.1	19.1	24.7
	Agree	107	47.6	60.1	84.8
	Strongly Agree	27	12.0	15.2	100.0
	Total	178	79.1	100.0
Missing	System	47	20.9
Total		225	100.0

**III.6 Copiers are serviced as needed.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	2	.9	1.2	1.2
	Disagree	1	.4	.6	1.8
	Neutral	25	11.1	14.7	16.5
	Agree	114	50.7	67.1	83.5
	Strongly Agree	28	12.4	16.5	100.0
	Total	170	75.6	100.0
Missing	System	55	24.4
Total		225	100.0

**III.7 Staff have access to appropriate software.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	1	.4	.5	.5
	Disagree	11	4.9	6.0	6.6
	Neutral	31	13.8	16.9	23.5
	Agree	116	51.6	63.4	86.9
	Strongly Agree	24	10.7	13.1	100.0
	Total	183	81.3	100.0
Missing	System	42	18.7
Total		225	100.0

**III.8 The university telephone system is satisfactory.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	5	2.2	2.6	2.6
	Disagree	9	4.0	4.7	7.3
	Neutral	25	11.1	13.0	20.3
	Agree	128	56.9	66.7	87.0
	Strongly Agree	25	11.1	13.0	100.0
	Total	192	85.3	100.0
Missing	System	33	14.7
Total		225	100.0

**III.9 I have adequate secretarial or clerical help.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	10	4.4	5.9	5.9
	Disagree	14	6.2	8.3	14.2
	Neutral	31	13.8	18.3	32.5
	Agree	96	42.7	56.8	89.3
	Strongly Agree	18	8.0	10.7	100.0
	Total	169	75.1	100.0
Missing	System	56	24.9
Total		225	100.0

**III.10 Lines of communication are effective.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	11	4.9	5.7	5.7
	Disagree	24	10.7	12.5	18.2
	Neutral	33	14.7	17.2	35.4
	Agree	103	45.8	53.6	89.1
	Strongly Agree	21	9.3	10.9	100.0
	Total	192	85.3	100.0
Missing	System	33	14.7
Total		225	100.0

**III.11 I understand the procedure to have maintenance provided.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	1	.4	.5	.5
	Disagree	4	1.8	2.1	2.6
	Neutral	16	7.1	8.2	10.8
	Agree	136	60.4	70.1	80.9
	Strongly Agree	37	16.4	19.1	100.0
	Total	194	86.2	100.0
Missing	System	31	13.8
Total		225	100.0

**IV.1 New faculty/staff are made to feel welcome at the university.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	2	.9	.9	.9
	Disagree	7	3.1	3.3	4.2
	Neutral	25	11.1	11.8	16.0
	Agree	136	60.4	64.2	80.2
	Strongly Agree	41	18.2	19.3	99.5
	44	1	.4	.5	100.0
	Total	212	94.2	100.0
Missing	System	13	5.8
Total		225	100.0

**IV.2 Students are made to feel welcome at the university.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	1	.4	.5	.5
	Disagree	1	.4	.5	1.0
	Neutral	7	3.1	3.4	4.3
	Agree	113	50.2	54.6	58.9
	Strongly Agree	85	37.8	41.1	100.0
	Total	207	92.0	100.0
Missing	System	18	8.0
Total		225	100.0

**IV.3 The university embodies a sense of a shared community.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	2	.9	.9	.9
	Disagree	11	4.9	5.2	6.1
	Neutral	26	11.6	12.3	18.4
	Agree	124	55.1	58.5	76.9
	Strongly Agree	49	21.8	23.1	100.0
	Total	212	94.2	100.0
Missing	System	13	5.8
Total		225	100.0

**IV.4 The values espoused by the university are highly visible within the university community.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	2	.9	1.0	1.0
	Disagree	11	4.9	5.4	6.4
	Neutral	34	15.1	16.7	23.0
	Agree	119	52.9	58.3	81.4
	Strongly Agree	38	16.9	18.6	100.0
	Total	204	90.7	100.0
Missing	System	21	9.3
Total		225	100.0

**IV.5 I feel the university is living up to expectations espoused in the university mission.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	4	1.8	1.9	1.9
	Disagree	5	2.2	2.4	4.3
	Neutral	36	16.0	17.4	21.7
	Agree	126	56.0	60.9	82.6
	Strongly Agree	36	16.0	17.4	100.0
	Total	207	92.0	100.0
Missing	System	18	8.0
Total		225	100.0

**IV.6 The university engages in continuous study, analysis, and appraisal of its purposes, policies, procedures, and programs.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	5	2.2	2.5	2.5
	Disagree	9	4.0	4.6	7.1
	Neutral	46	20.4	23.4	30.5
	Agree	106	47.1	53.8	84.3
	Strongly Agree	30	13.3	15.2	99.5
	55	1	.4	.5	100.0
	Total	197	87.6	100.0
Missing	System	28	12.4
Total		225	100.0

**IV.7 Georgia College & State University has a comprehensive approach to evaluation of activities and plans for improvement of its program(s).**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	6	2.7	3.1	3.1
	Disagree	12	5.3	6.3	9.4
	Neutral	42	18.7	22.0	31.4
	Agree	106	47.1	55.5	86.9
	Strongly Agree	25	11.1	13.1	100.0
	Total	191	84.9	100.0
Missing	System	34	15.1
Total		225	100.0

**IV.8 The university has adequate procedures for planning.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	8	3.6	4.3	4.3
	Disagree	20	8.9	10.8	15.1
	Neutral	49	21.8	26.3	41.4
	Agree	89	39.6	47.8	89.2
	Strongly Agree	20	8.9	10.8	100.0
	Total	186	82.7	100.0
Missing	System	39	17.3
Total		225	100.0

**IV.9 The university has adequate procedures for evaluation.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	10	4.4	5.3	5.3
	Disagree	27	12.0	14.2	19.5
	Neutral	67	29.8	35.3	54.7
	Agree	72	32.0	37.9	92.6
	Strongly Agree	14	6.2	7.4	100.0
	Total	190	84.4	100.0
Missing	System	35	15.6
Total		225	100.0

**IV.10 The institution encourages participation in decision making, policymaking, etc.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	15	6.7	7.6	7.6
	Disagree	27	12.0	13.6	21.2
	Neutral	59	26.2	29.8	51.0
	Agree	82	36.4	41.4	92.4
	Strongly Agree	15	6.7	7.6	100.0
	Total	198	88.0	100.0
Missing	System	27	12.0
Total		225	100.0

**IV.11 The physical environment contributes to an atmosphere for effective work.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	8	3.6	3.9	3.9
	Disagree	7	3.1	3.4	7.2
	Neutral	38	16.9	18.4	25.6
	Agree	125	55.6	60.4	86.0
	Strongly Agree	29	12.9	14.0	100.0
	Total	207	92.0	100.0
Missing	System	18	8.0
Total		225	100.0

**IV.12 Facilities are adequately maintained.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	4	1.8	1.9	1.9
	Disagree	12	5.3	5.7	7.6
	Neutral	26	11.6	12.4	20.0
	Agree	139	61.8	66.2	86.2
	Strongly Agree	29	12.9	13.8	100.0
	Total	210	93.3	100.0
Missing	System	15	6.7
Total		225	100.0

**IV.13 The current security measures are adequate for my area.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	7	3.1	3.4	3.4
	Disagree	14	6.2	6.8	10.2
	Neutral	28	12.4	13.7	23.9
	Agree	128	56.9	62.4	86.3
	Strongly Agree	28	12.4	13.7	100.0
	Total	205	91.1	100.0
Missing	System	20	8.9
Total		225	100.0

**IV.14 The university provides adequate support services for students.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Not applicable	1	.4	.5	.5
	Strongly Disagree	2	.9	1.1	1.6
	Disagree	1	.4	.5	2.2
	Neutral	18	8.0	9.9	12.1
	Agree	119	52.9	65.4	77.5
	Strongly Agree	41	18.2	22.5	100.0
	Total	182	80.9	100.0
Missing	System	43	19.1
Total		225	100.0

**IV.15 Support Services are adequately comprehensive to address and respond to the diverse needs of students.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Not applicable	1	.4	.6	.6
	Strongly Disagree	1	.4	.6	1.1
	Disagree	5	2.2	2.8	3.9
	Neutral	31	13.8	17.3	21.2
	Agree	108	48.0	60.3	81.6
	Strongly Agree	33	14.7	18.4	100.0
	Total	179	79.6	100.0
Missing	System	46	20.4
Total		225	100.0

**V.1The President is doing a good job of leading the organization.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Disagree	6	2.7	3.3	3.3
	Neutral	60	26.7	33.0	36.3
	Agree	89	39.6	48.9	85.2
	Strongly Agree	27	12.0	14.8	100.0
	Total	182	80.9	100.0
Missing	System	43	19.1
Total		225	100.0

**V.2 The administrators in my area care about the employee's well being.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	7	3.1	3.3	3.3
	Disagree	16	7.1	7.6	10.9
	Neutral	43	19.1	20.4	31.3
	Agree	98	43.6	46.4	77.7
	Strongly Agree	47	20.9	22.3	100.0
	Total	211	93.8	100.0
Missing	System	14	6.2
Total		225	100.0

**V.3 The administrators in my area are trying to improve the organization.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	6	2.7	2.8	2.8
	Disagree	13	5.8	6.1	9.0
	Neutral	52	23.1	24.5	33.5
	Agree	90	40.0	42.5	75.9
	Strongly Agree	51	22.7	24.1	100.0
	Total	212	94.2	100.0
Missing	System	13	5.8
Total		225	100.0

**V.4 The administrators in my area keep people well informed.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	9	4.0	4.2	4.2
	Disagree	34	15.1	15.9	20.1
	Neutral	40	17.8	18.7	38.8
	Agree	92	40.9	43.0	81.8
	Strongly Agree	39	17.3	18.2	100.0
	Total	214	95.1	100.0
Missing	System	11	4.9
Total		225	100.0

**V.5 I have confidence in the administrators in my area fairness/honesty.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	12	5.3	5.9	5.9
	Disagree	17	7.6	8.3	14.2
	Neutral	43	19.1	21.1	35.3
	Agree	89	39.6	43.6	78.9
	Strongly Agree	43	19.1	21.1	100.0
	Total	204	90.7	100.0
Missing	System	21	9.3
Total		225	100.0

**V.6 My Department administrators are doing a good job of leading the department.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	9	4.0	4.4	4.4
	Disagree	22	9.8	10.7	15.1
	Neutral	40	17.8	19.5	34.6
	Agree	84	37.3	41.0	75.6
	Strongly Agree	50	22.2	24.4	100.0
	Total	205	91.1	100.0
Missing	System	20	8.9
Total		225	100.0

**V.7 Other employees have confidence in the administrators in my area.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Strongly Disagree	9	4.0	4.6	4.6
	Disagree	27	12.0	13.8	18.5
	Neutral	46	20.4	23.6	42.1
	Agree	79	35.1	40.5	82.6
	Strongly Agree	34	15.1	17.4	100.0
	Total	195	86.7	100.0
Missing	System	30	13.3
Total		225	100.0

**VI.1 Center for Student Success.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	1	.4	.8	.8
	Fair	13	5.8	10.5	11.3
	Good	75	33.3	60.5	71.8
	Excellent	35	15.6	28.2	100.0
	Total	124	55.1	100.0
Missing	System	101	44.9
Total		225	100.0

**VI.2 Career Center.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	7	3.1	5.7	5.7
	Fair	12	5.3	9.8	15.6
	Good	81	36.0	66.4	82.0
	Excellent	22	9.8	18.0	100.0
	Total	122	54.2	100.0
Missing	System	103	45.8
Total		225	100.0

**VI.3 Honors Program.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	1	.4	.9	.9
	Fair	6	2.7	5.5	6.4
	Good	74	32.9	67.3	73.6
	Excellent	29	12.9	26.4	100.0
	Total	110	48.9	100.0
Missing	System	115	51.1
Total		225	100.0

**VI.4 International Education.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Fair	10	4.4	8.4	8.4
	Good	79	35.1	66.4	74.8
	Excellent	30	13.3	25.2	100.0
	Total	119	52.9	100.0
Missing	System	106	47.1
Total		225	100.0

**VI.5 Academic Assistant.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	2	.9	1.8	1.8
	Fair	7	3.1	6.4	8.3
	Good	73	32.4	67.0	75.2
	Excellent	27	12.0	24.8	100.0
	Total	109	48.4	100.0
Missing	System	116	51.6
Total		225	100.0

**VI.6 Extended University Research & Graduate Services.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	1	.4	.9	.9
	Fair	6	2.7	5.2	6.0
	Good	76	33.8	65.5	71.6
	Excellent	33	14.7	28.4	100.0
	Total	116	51.6	100.0
Missing	System	109	48.4
Total		225	100.0

**VI.7 Office of Experiential Learning.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Not applicable	1	.4	.9	.9
	Poor	4	1.8	3.5	4.4
	Fair	18	8.0	15.8	20.2
	Good	60	26.7	52.6	72.8
	Excellent	31	13.8	27.2	100.0
	Total	114	50.7	100.0
Missing	System	111	49.3
Total		225	100.0

**VI.8 Academic Affairs.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	1	.4	.7	.7
	Fair	11	4.9	7.7	8.5
	Good	80	35.6	56.3	64.8
	Excellent	50	22.2	35.2	100.0
	Total	142	63.1	100.0
Missing	System	83	36.9
Total		225	100.0

**VI.9 Electronic Instructional Services.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Not applicable	1	.4	.8	.8
	Poor	4	1.8	3.2	4.0
	Fair	25	11.1	19.8	23.8
	Good	72	32.0	57.1	81.0
	Excellent	24	10.7	19.0	100.0
	Total	126	56.0	100.0
Missing	System	99	44.0
Total		225	100.0

**VI.10 Admissions.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	6	2.7	4.0	4.0
	Fair	21	9.3	14.1	18.1
	Good	86	38.2	57.7	75.8
	Excellent	36	16.0	24.2	100.0
	Total	149	66.2	100.0
Missing	System	76	33.8
Total		225	100.0

**VI.11 Financial Aid.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	2	.9	1.3	1.3
	Fair	20	8.9	13.4	14.8
	Good	94	41.8	63.1	77.9
	Excellent	33	14.7	22.1	100.0
	Total	149	66.2	100.0
Missing	System	76	33.8
Total		225	100.0

**VI.12 Registrar's Office.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	4	1.8	2.7	2.7
	Fair	15	6.7	10.1	12.8
	Good	90	40.0	60.4	73.2
	Excellent	40	17.8	26.8	100.0
	Total	149	66.2	100.0
Missing	System	76	33.8
Total		225	100.0

**VI.13 Campus Computer Support Services.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Not applicable	1	.4	.6	.6
	Poor	8	3.6	4.8	5.4
	Fair	24	10.7	14.5	19.9
	Good	85	37.8	51.2	71.1
	Excellent	48	21.3	28.9	100.0
	Total	166	73.8	100.0
Missing	System	59	26.2
Total		225	100.0

**VI.14 Administrative Computing Services.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	6	2.7	3.8	3.8
	Fair	21	9.3	13.4	17.2
	Good	83	36.9	52.9	70.1
	Excellent	47	20.9	29.9	100.0
	Total	157	69.8	100.0
Missing	System	68	30.2
Total		225	100.0

**VI.15 Networking Services.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	3	1.3	1.9	1.9
	Fair	26	11.6	16.1	18.0
	Good	86	38.2	53.4	71.4
	Excellent	46	20.4	28.6	100.0
	Total	161	71.6	100.0
Missing	System	64	28.4
Total		225	100.0

**VI.16 Institutional Planning & Policy Analysis.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	7	3.1	5.4	5.4
	Fair	14	6.2	10.9	16.3
	Good	82	36.4	63.6	79.8
	Excellent	26	11.6	20.2	100.0
	Total	129	57.3	100.0
Missing	System	96	42.7
Total		225	100.0

**VI.17 Library Services.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	6	2.7	4.8	4.8
	Fair	18	8.0	14.5	19.4
	Good	70	31.1	56.5	75.8
	Excellent	30	13.3	24.2	100.0
	Total	124	55.1	100.0
Missing	System	101	44.9
Total		225	100.0

**VI.18 Equipment Circulation .**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	9	4.0	8.7	8.7
	Fair	9	4.0	8.7	17.3
	Good	67	29.8	64.4	81.7
	Excellent	18	8.0	17.3	99.0
	44	1	.4	1.0	100.0
	Total	104	46.2	100.0
Missing	System	121	53.8
Total		225	100.0

**VI.19 Multimedia Lab/Service Bureau.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	3	1.3	3.0	3.0
	Fair	13	5.8	13.0	16.0
	Good	67	29.8	67.0	83.0
	Excellent	17	7.6	17.0	100.0
	Total	100	44.4	100.0
Missing	System	125	55.6
Total		225	100.0

**VI.20 University Relations.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	5	2.2	3.3	3.3
	Fair	21	9.3	14.0	17.3
	Good	89	39.6	59.3	76.7
	Excellent	35	15.6	23.3	100.0
	Total	150	66.7	100.0
Missing	System	75	33.3
Total		225	100.0

**VI.21 Administrative Services.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	4	1.8	2.7	2.7
	Fair	15	6.7	10.3	13.0
	Good	98	43.6	67.1	80.1
	Excellent	29	12.9	19.9	100.0
	Total	146	64.9	100.0
Missing	System	79	35.1
Total		225	100.0

**VI.22 Environmental Health/Occupational Safety.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	13	5.8	9.8	9.8
	Fair	15	6.7	11.4	21.2
	Good	84	37.3	63.6	84.8
	Excellent	20	8.9	15.2	100.0
	Total	132	58.7	100.0
Missing	System	93	41.3
Total		225	100.0

**VI.23 Mail Services.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	25	11.1	13.6	13.6
	Fair	35	15.6	19.0	32.6
	Good	79	35.1	42.9	75.5
	Excellent	45	20.0	24.5	100.0
	Total	184	81.8	100.0
Missing	System	41	18.2
Total		225	100.0

**VI.24 Printing Services.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	5	2.2	2.9	2.9
	Fair	13	5.8	7.5	10.3
	Good	91	40.4	52.3	62.6
	Excellent	65	28.9	37.4	100.0
	Total	174	77.3	100.0
Missing	System	51	22.7
Total		225	100.0

**VI.25 Property Management.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	6	2.7	4.0	4.0
	Fair	19	8.4	12.7	16.7
	Good	86	38.2	57.3	74.0
	Excellent	39	17.3	26.0	100.0
	Total	150	66.7	100.0
Missing	System	75	33.3
Total		225	100.0

**VI.26 Purchasing.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	4	1.8	2.5	2.5
	Fair	10	4.4	6.3	8.8
	Good	102	45.3	64.2	73.0
	Excellent	43	19.1	27.0	100.0
	Total	159	70.7	100.0
Missing	System	66	29.3
Total		225	100.0

**VI.27 Physical Plant.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	3	1.3	1.5	1.5
	Fair	13	5.8	6.7	8.2
	Good	98	43.6	50.5	58.8
	Excellent	80	35.6	41.2	100.0
	Total	194	86.2	100.0
Missing	System	31	13.8
Total		225	100.0

**VI.28 Building Maintenance.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	1	.4	.5	.5
	Fair	17	7.6	9.1	9.7
	Good	100	44.4	53.8	63.4
	Excellent	68	30.2	36.6	100.0
	Total	186	82.7	100.0
Missing	System	39	17.3
Total		225	100.0

**VI.29 Custodial Services.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	12	5.3	6.0	6.0
	Fair	15	6.7	7.5	13.6
	Good	76	33.8	38.2	51.8
	Excellent	96	42.7	48.2	100.0
	Total	199	88.4	100.0
Missing	System	26	11.6
Total		225	100.0

**VI.30 Grounds Maintenance.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	1	.4	.5	.5
	Fair	14	6.2	7.4	7.9
	Good	74	32.9	38.9	46.8
	Excellent	101	44.9	53.2	100.0
	Total	190	84.4	100.0
Missing	System	35	15.6
Total		225	100.0

**VI.31 Accounting.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Not applicable	1	.4	.6	.6
	Poor	4	1.8	2.5	3.1
	Fair	26	11.6	16.3	19.4
	Good	92	40.9	57.5	76.9
	Excellent	37	16.4	23.1	100.0
	Total	160	71.1	100.0
Missing	System	65	28.9
Total		225	100.0

**VI.32 Bookstores.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	3	1.3	1.8	1.8
	Fair	13	5.8	8.0	9.8
	Good	100	44.4	61.3	71.2
	Excellent	47	20.9	28.8	100.0
	Total	163	72.4	100.0
Missing	System	62	27.6
Total		225	100.0

**VI.33 Business Office.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	4	1.8	2.3	2.3
	Fair	21	9.3	12.3	14.6
	Good	99	44.0	57.9	72.5
	Excellent	47	20.9	27.5	100.0
	Total	171	76.0	100.0
Missing	System	54	24.0
Total		225	100.0

**VI.34 Chick-fil-a.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	22	9.8	13.4	13.4
	Fair	31	13.8	18.9	32.3
	Good	81	36.0	49.4	81.7
	Excellent	30	13.3	18.3	100.0
	Total	164	72.9	100.0
Missing	System	61	27.1
Total		225	100.0

**VI.35 Dining Services-catering.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	11	4.9	6.8	6.8
	Fair	20	8.9	12.4	19.3
	Good	92	40.9	57.1	76.4
	Excellent	38	16.9	23.6	100.0
	Total	161	71.6	100.0
Missing	System	64	28.4
Total		225	100.0

**VI.36 Dining Services-facilities (Cross Roads).**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	10	4.4	7.3	7.3
	Fair	16	7.1	11.7	19.0
	Good	79	35.1	57.7	76.6
	Excellent	32	14.2	23.4	100.0
	Total	137	60.9	100.0
Missing	System	88	39.1
Total		225	100.0

**VI.37 Dining Services-food (Cross Roads).**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	10	4.4	7.2	7.2
	Fair	16	7.1	11.5	18.7
	Good	84	37.3	60.4	79.1
	Excellent	29	12.9	20.9	100.0
	Total	139	61.8	100.0
Missing	System	86	38.2
Total		225	100.0

**VI.38 Budget Office.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	3	1.3	2.1	2.1
	Fair	27	12.0	18.6	20.7
	Good	93	41.3	64.1	84.8
	Excellent	22	9.8	15.2	100.0
	Total	145	64.4	100.0
Missing	System	80	35.6
Total		225	100.0

**VI.39 Human Resources.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	12	5.3	6.2	6.2
	Fair	39	17.3	20.0	26.2
	Good	101	44.9	51.8	77.9
	Excellent	43	19.1	22.1	100.0
	Total	195	86.7	100.0
Missing	System	30	13.3
Total		225	100.0

**VI.40 Payroll.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	9	4.0	4.4	4.4
	Fair	30	13.3	14.7	19.1
	Good	109	48.4	53.4	72.5
	Excellent	56	24.9	27.5	100.0
	Total	204	90.7	100.0
Missing	System	21	9.3
Total		225	100.0

**VI.41 Training.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	29	12.9	17.2	17.2
	Fair	31	13.8	18.3	35.5
	Good	78	34.7	46.2	81.7
	Excellent	31	13.8	18.3	100.0
	Total	169	75.1	100.0
Missing	System	56	24.9
Total		225	100.0

**VI.42 Department of Public Safety.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	6	2.7	3.2	3.2
	Fair	19	8.4	10.0	13.2
	Good	107	47.6	56.3	69.5
	Excellent	58	25.8	30.5	100.0
	Total	190	84.4	100.0
Missing	System	35	15.6
Total		225	100.0

**VI.43 Counseling Services.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	1	.4	.8	.8
	Fair	15	6.7	12.7	13.6
	Good	78	34.7	66.1	79.7
	Excellent	24	10.7	20.3	100.0
	Total	118	52.4	100.0
Missing	System	107	47.6
Total		225	100.0

**VI.44 Office of Multicultural Affairs.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	5	2.2	4.2	4.2
	Fair	20	8.9	16.7	20.8
	Good	70	31.1	58.3	79.2
	Excellent	25	11.1	20.8	100.0
	Total	120	53.3	100.0
Missing	System	105	46.7
Total		225	100.0

**VI.45 University Housing.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	2	.9	1.3	1.3
	Fair	25	11.1	16.2	17.5
	Good	91	40.4	59.1	76.6
	Excellent	36	16.0	23.4	100.0
	Total	154	68.4	100.0
Missing	System	71	31.6
Total		225	100.0

**VI.46 Disabled Student Services.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	3	1.3	2.8	2.8
	Fair	16	7.1	14.7	17.4
	Good	66	29.3	60.6	78.0
	Excellent	24	10.7	22.0	100.0
	Total	109	48.4	100.0
Missing	System	116	51.6
Total		225	100.0

**VI.47 Student Activities.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	4	1.8	2.8	2.8
	Fair	21	9.3	14.8	17.6
	Good	88	39.1	62.0	79.6
	Excellent	29	12.9	20.4	100.0
	Total	142	63.1	100.0
Missing	System	83	36.9
Total		225	100.0

**VI.48 GC&SU Foundation.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	3	1.3	2.3	2.3
	Fair	22	9.8	16.8	19.1
	Good	74	32.9	56.5	75.6
	Excellent	32	14.2	24.4	100.0
	Total	131	58.2	100.0
Missing	System	94	41.8
Total		225	100.0

**VI.49 Alumni Office.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	11	4.9	8.7	8.7
	Fair	19	8.4	15.0	23.6
	Good	73	32.4	57.5	81.1
	Excellent	24	10.7	18.9	100.0
	Total	127	56.4	100.0
Missing	System	98	43.6
Total		225	100.0

**VI.50 Development (Fundraising).**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	6	2.7	5.2	5.2
	Fair	22	9.8	19.0	24.1
	Good	73	32.4	62.9	87.1
	Excellent	15	6.7	12.9	100.0
	Total	116	51.6	100.0
Missing	System	109	48.4
Total		225	100.0

**VI.51 Legal Affairs.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	8	3.6	6.5	6.5
	Fair	15	6.7	12.2	18.7
	Good	75	33.3	61.0	79.7
	Excellent	25	11.1	20.3	100.0
	Total	123	54.7	100.0
Missing	System	102	45.3
Total		225	100.0

**VI.52 Athletics.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	1	.4	.7	.7
	Fair	17	7.6	11.5	12.2
	Good	87	38.7	58.8	70.9
	Excellent	43	19.1	29.1	100.0
	Total	148	65.8	100.0
Missing	System	77	34.2
Total		225	100.0

**VI.53 Central Receiving.**
		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	Poor	1	.4	.6	.6
	Fair	11	4.9	6.5	7.1
	Good	99	44.0	58.9	66.1
	Excellent	57	25.3	33.9	100.0
	Total	168	74.7	100.0
Missing	System	57	25.3
Total		225	100.0

Descriptives

**Notes**
Output Created		14-APR-2004 10:45:48
Comments
Input	Data	F:\Standard Reports and Surveys\SURVEYS\Staff\Spring 2004\staff04j.sav
	Filter	<none>
	Weight	<none>
	Split File	<none>
	N of Rows in Working Data File	225
Missing Value Handling	Definition of Missing	User defined missing values are treated as missing.
Missing Value Handling	Cases Used	All non-missing data are used.
Syntax		DESCRIPTIVES VARIABLES=ii1 ii2 ii3 ii4 ii5 ii6 ii7 ii8 ii9 ii10 ii11 ii12 ii13 ii14 ii15 ii16 ii17 ii18 ii19 ii20 ii21 iii1 iii2a iii2b iii2c iii2d iii2e iii3 iii4 iii5 iii6 iii7 iii8 iii9 iii10 iii11 iv1 iv2 iv3 iv4 iv5 iv6 iv7 iv8 iv9 iv10 iv11 iv12 iv13 iv14 iv15 v1 v2 v3 v4 v5 v6 v7 /STATISTICS=MEAN .
Resources	Elapsed Time	0:00:00.02

**Descriptive Statistics**
	N	Mean
II.1 My job makes good use of my skills and abilities.	220	3.89
II.2 Career advancement is possible here when openings occur.	213	3.27
II.3 Job promotions in GC&SU are fair and objective.	209	3.05
II.4 There is good cooperation among the members of my work group.	222	3.85
II.5 I am treated fairly.	223	3.83
II.6 I am treated with respect.	222	3.89
II.7 My salary and benefits are satisfactory for my responsibilities.	219	2.42
II.8 My salary is competitive with comparable jobs at other institutions.	208	2.27
II.9 Compared to similar institutions I am satisfied with my benefits package.	215	3.60
II.10 My immediate supervisor is helpful.	222	3.99
II.11 I feel I have job security.	222	3.70
II.12 My ideas/concerns are given appropriate attention.	222	3.68
II.13 My supervisor keeps me informed of information that impacts me.	220	3.70
II.14 I have adequate input into planning and budgeting.	197	3.12
II.15 I am encouraged to make some practical use of available computer resources.	213	3.80
II.16 Staff have access to computer skill development.	211	3.78
II.17 I have taken advantage of staff development opportunities offered.	197	3.80
II.18 I know and understand the criteria against which my performance is evaluated.	215	3.55
II.19 My annual evaluation contains appropriate suggestions for improvement.	201	3.31
II.20 My job description describes the terms and conditions of employment along with my salary for such employment.	211	3.19
II.21 I would proudly recommend GC&SU as a good place to work to friends or relatives.	221	3.80
III.1 The physical resources in my area are adequate and appropriate to fulfill the statement of purpose of the institution.	192	3.74
III.2a Supplies and equipment are adequate to perform my duties such as Copiers.	190	4.01
III.2b Supplies and equipment are adequate to perform my duties such as Computer equipment.	189	4.04
III.2c Supplies and equipment are adequate to perform my duties such as Appropriate furniture.	186	3.97
III.2d Supplies and equipment are adequate to perform my duties such as Fax machine.	186	4.03
III.2e Supplies and equipment are adequate to perform my duties such as Office supplies.	187	4.04
III.3 My office space meets my needs.	181	3.90
III.4 Assistance is available in using library resources/services.	148	3.64
III.5 Copiers are provided where most needed.	178	3.83
III.6 Copiers are serviced as needed.	170	3.97
III.7 Staff have access to appropriate software.	183	3.83
III.8 The university telephone system is satisfactory.	192	3.83
III.9 I have adequate secretarial or clerical help.	169	3.58
III.10 Lines of communication are effective.	192	3.52
III.11 I understand the procedure to have maintenance provided.	194	4.05
IV.1 New faculty/staff are made to feel welcome at the university.	212	4.17
IV.2 Students are made to feel welcome at the university.	207	4.35
IV.3 The university embodies a sense of a shared community.	212	3.98
IV.4 The values espoused by the university are highly visible within the university community.	204	3.88
IV.5 I feel the university is living up to expectations espoused in the university mission.	207	3.89
IV.6 The university engages in continuous study, analysis, and appraisal of its purposes, policies, procedures, and programs.	197	4.01
IV.7 Georgia College & State University has a comprehensive approach to evaluation of activities and plans for improvement of its program(s).	191	3.69
IV.8 The university has adequate procedures for planning.	186	3.50
IV.9 The university has adequate procedures for evaluation.	190	3.28
IV.10 The institution encourages participation in decision making, policymaking, etc.	198	3.28
IV.11 The physical environment contributes to an atmosphere for effective work.	207	3.77
IV.12 Facilities are adequately maintained.	210	3.84
IV.13 The current security measures are adequate for my area.	205	3.76
IV.14 The university provides adequate support services for students.	182	4.06
IV.15 Support Services are adequately comprehensive to address and respond to the diverse needs of students.	179	3.92
V.1The President is doing a good job of leading the organization.	182	3.75
V.2 The administrators in my area care about the employee's well being.	211	3.77
V.3 The administrators in my area are trying to improve the organization.	212	3.79
V.4 The administrators in my area keep people well informed.	214	3.55
V.5 I have confidence in the administrators in my area fairness/honesty.	204	3.66
V.6 My Department administrators are doing a good job of leading the department.	205	3.70
V.7 Other employees have confidence in the administrators in my area.	195	3.52
Valid N (listwise)	79

Descriptives

**Notes**
Output Created		14-APR-2004 10:45:48
Comments
Input	Data	F:\Standard Reports and Surveys\SURVEYS\Staff\Spring 2004\staff04j.sav
	Filter	<none>
	Weight	<none>
	Split File	<none>
	N of Rows in Working Data File	225
Missing Value Handling	Definition of Missing	User defined missing values are treated as missing.
Missing Value Handling	Cases Used	All non-missing data are used.
Syntax		DESCRIPTIVES VARIABLES=ii1 ii2 ii3 ii4 ii5 ii6 ii7 ii8 ii9 ii10 ii11 ii12 ii13 ii14 ii15 ii16 ii17 ii18 ii19 ii20 ii21 iii1 iii2a iii2b iii2c iii2d iii2e iii3 iii4 iii5 iii6 iii7 iii8 iii9 iii10 iii11 iv1 iv2 iv3 iv4 iv5 iv6 iv7 iv8 iv9 iv10 iv11 iv12 iv13 iv14 iv15 v1 v2 v3 v4 v5 v6 v7 /STATISTICS=MEAN /SORT=MEAN (D) .
Resources	Elapsed Time	0:00:00.02

**Descriptive Statistics**
	N	Mean
IV.2 Students are made to feel welcome at the university.	207	4.35
IV.1 New faculty/staff are made to feel welcome at the university.	212	4.17
IV.14 The university provides adequate support services for students.	182	4.06
III.11 I understand the procedure to have maintenance provided.	194	4.05
III.2e Supplies and equipment are adequate to perform my duties such as Office supplies.	187	4.04
III.2b Supplies and equipment are adequate to perform my duties such as Computer equipment.	189	4.04
III.2d Supplies and equipment are adequate to perform my duties such as Fax machine.	186	4.03
III.2a Supplies and equipment are adequate to perform my duties such as Copiers.	190	4.01
IV.6 The university engages in continuous study, analysis, and appraisal of its purposes, policies, procedures, and programs.	197	4.01
II.10 My immediate supervisor is helpful.	222	3.99
IV.3 The university embodies a sense of a shared community.	212	3.98
III.6 Copiers are serviced as needed.	170	3.97
III.2c Supplies and equipment are adequate to perform my duties such as Appropriate furniture.	186	3.97
IV.15 Support Services are adequately comprehensive to address and respond to the diverse needs of students.	179	3.92
III.3 My office space meets my needs.	181	3.90
IV.5 I feel the university is living up to expectations espoused in the university mission.	207	3.89
II.6 I am treated with respect.	222	3.89
II.1 My job makes good use of my skills and abilities.	220	3.89
IV.4 The values espoused by the university are highly visible within the university community.	204	3.88
II.4 There is good cooperation among the members of my work group.	222	3.85
IV.12 Facilities are adequately maintained.	210	3.84
II.5 I am treated fairly.	223	3.83
III.8 The university telephone system is satisfactory.	192	3.83
III.5 Copiers are provided where most needed.	178	3.83
III.7 Staff have access to appropriate software.	183	3.83
II.15 I am encouraged to make some practical use of available computer resources.	213	3.80
II.17 I have taken advantage of staff development opportunities offered.	197	3.80
II.21 I would proudly recommend GC&SU as a good place to work to friends or relatives.	221	3.80
V.3 The administrators in my area are trying to improve the organization.	212	3.79
II.16 Staff have access to computer skill development.	211	3.78
IV.11 The physical environment contributes to an atmosphere for effective work.	207	3.77
V.2 The administrators in my area care about the employee's well being.	211	3.77
IV.13 The current security measures are adequate for my area.	205	3.76
V.1The President is doing a good job of leading the organization.	182	3.75
III.1 The physical resources in my area are adequate and appropriate to fulfill the statement of purpose of the institution.	192	3.74
II.13 My supervisor keeps me informed of information that impacts me.	220	3.70
II.11 I feel I have job security.	222	3.70
V.6 My Department administrators are doing a good job of leading the department.	205	3.70
IV.7 Georgia College & State University has a comprehensive approach to evaluation of activities and plans for improvement of its program(s).	191	3.69
II.12 My ideas/concerns are given appropriate attention.	222	3.68
V.5 I have confidence in the administrators in my area fairness/honesty.	204	3.66
III.4 Assistance is available in using library resources/services.	148	3.64
II.9 Compared to similar institutions I am satisfied with my benefits package.	215	3.60
III.9 I have adequate secretarial or clerical help.	169	3.58
V.4 The administrators in my area keep people well informed.	214	3.55
II.18 I know and understand the criteria against which my performance is evaluated.	215	3.55
V.7 Other employees have confidence in the administrators in my area.	195	3.52
III.10 Lines of communication are effective.	192	3.52
IV.8 The university has adequate procedures for planning.	186	3.50
II.19 My annual evaluation contains appropriate suggestions for improvement.	201	3.31
IV.9 The university has adequate procedures for evaluation.	190	3.28
IV.10 The institution encourages participation in decision making, policymaking, etc.	198	3.28
II.2 Career advancement is possible here when openings occur.	213	3.27
II.20 My job description describes the terms and conditions of employment along with my salary for such employment.	211	3.19
II.14 I have adequate input into planning and budgeting.	197	3.12
II.3 Job promotions in GC&SU are fair and objective.	209	3.05
II.7 My salary and benefits are satisfactory for my responsibilities.	219	2.42
II.8 My salary is competitive with comparable jobs at other institutions.	208	2.27
Valid N (listwise)	79

Descriptives

**Notes**
Output Created		14-APR-2004 10:45:48
Comments
Input	Data	F:\Standard Reports and Surveys\SURVEYS\Staff\Spring 2004\staff04j.sav
	Filter	<none>
	Weight	<none>
	Split File	<none>
	N of Rows in Working Data File	225
Missing Value Handling	Definition of Missing	User defined missing values are treated as missing.
Missing Value Handling	Cases Used	All non-missing data are used.
Syntax		DESCRIPTIVES VARIABLES=vi1 vi2 vi3 vi4 vi5 vi6 vi7 vi8 vi9 vi10 vi11 vi12 vi13 vi14 vi15 vi16 vi17 vi18 vi19 vi20 vi21 vi22 vi23 vi24 vi25 vi26 vi27 vi28 vi29 vi30 vi31 vi32 vi33 vi34 vi35 vi36 vi37 vi38 vi39 vi40 vi41 vi42 vi43 vi44 vi45 vi46 vi47 vi48 vi49 vi50 vi51 vi52 vi53 /STATISTICS=MEAN .
Resources	Elapsed Time	0:00:00.01

**Descriptive Statistics**
	N	Mean
VI.1 Center for Student Success.	124	3.16
VI.2 Career Center.	122	2.97
VI.3 Honors Program.	110	3.19
VI.4 International Education.	119	3.17
VI.5 Academic Assistant.	109	3.15
VI.6 Extended University Research & Graduate Services.	116	3.22
VI.7 Office of Experiential Learning.	114	3.02
VI.8 Academic Affairs.	142	3.26
VI.9 Electronic Instructional Services.	126	2.90
VI.10 Admissions.	149	3.02
VI.11 Financial Aid.	149	3.06
VI.12 Registrar's Office.	149	3.11
VI.13 Campus Computer Support Services.	166	3.03
VI.14 Administrative Computing Services.	157	3.09
VI.15 Networking Services.	161	3.09
VI.16 Institutional Planning & Policy Analysis.	129	2.98
VI.17 Library Services.	124	3.00